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Sometimes students are unable to log in to our
password protected eClassroom
from home. The following information might be helpful.
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Read the following information about logging in to our
system;
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Complete the form below so that we can learn all about
the possible causes of the problem.
The authentication takes the form of a standard Windows login
dialog box. This may vary, depending on your
operating system and/or your web browser.
The username field can accept "user@patana.ac.th"
. The password is your usual password.
If that doesn't work, and you are sure you are typing in your
username correctly try this format:
Please Note:
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Only updated browsers will allow
the integrated login. Older browsers will go directly to "authentication
failed" page.
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Certain proxy and firewall connections will disrupt the
handshake process and the authentication will fail. Try accessing the
Patana Website from a different location
such as your home, a friend's home or a cyber cafe.
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Only students can log into eClassroom. Parent Gateway
usernames and passwords will not work.
If you are trying to access the eClassroom using a laptop that has previosly had a successfull connection in school
try this:
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Open the Internet Explorer.
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Go to Internet Options.
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Click Advanced tab.
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Uncheck "Enable Integrated Windows
Authentication*"
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Restart Internet Explorer.
It has been reported that at least one
person who was experiencing login problems has overcome them by logging in to
their school email account first, then opening eClassroom in another tab. Try
that, it might work!
The following data will help us identify the cause of the
problem:
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